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Sunday, October 26, 2008

Emotions and Moods .....

Emotions defined
Feelings experienced towards an object, person or event that create a state of readiness
a) emotions demand attention and interrupt our train of thought
b) emotions are directed toward something

Emotions are intense feelings that are directed at someone or something. They are reactions, not a trait.

Moods are feelings that tend to be less intense than emotions and which lack a contextual stimulus. They are not directed at an object.

Emotional labor.
Emotional labor creates dilemmas for people when the situation requires them to exhibit emotions incongruous with their actual feelings. It is a frequent occurrence. For example, when there are people that you have to interact with whom you find it very difficult to be friendly toward. You are forced to feign friendliness.

Felt vs. Displayed Emotions
Felt emotions are an individual’s actual emotions.
Displayed emotions are those that are required and considered appropriate in a given situation. They are learned.

Felt and displayed emotions are often different. Situations often require people to exhibit emotional behaviors that mask their true feelings.

Emotion Dimensions
1) Variety
There are many emotions. Six universal emotions have been identified: anger, fear, sadness, happiness, disgust, and surprise.

Emotions are identified along a continuum from positive to negative. The closer any two emotions are to each other on this continuum, the more people are likely to confuse them.

2) Intensity
People give different responses to identical emotion-provoking stimuli. Sometimes this can be attributed to personality.

People vary in their inherent ability to express intensity—from never showing feelings to displaying extreme happiness or sadness

3) Frequency and duration
Emotional labor that requires high frequency or long duration is more demanding and requires more exertion.

Can People Be Emotionless?
Some people have difficulty in expressing their emotions and understanding the emotions of others. Psychologists call this alexithymia. People who suffer from alexithymia rarely cry and are often seen by others as bland and cold. Their own feelings make them uncomfortable, and they are not able to discriminate among their different emotions.

Emotional intelligence dimensions
Emotional Intelligence (EI) refers to an assortment of non-cognitive skills, capabilities, and competencies that influence a person’s ability to succeed in coping with environmental demands and pressures.

a. Self-awareness. Being aware of what you are feeling.
b. Self-management. The ability to manage one’s own emotions and impulses.
c. Self-motivation. The ability to persist in the face of setbacks and failures.
d. Empathy. The ability to sense how others are feeling.
e. Social skills. The ability to handle the emotions of others

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